Terms and Conditions
Welcome to XTHRIVE! These Terms and Conditions govern your use of our website and services, including purchasing our digital templates. By accessing or using our website, you agree to comply with and be bound by these terms.
1. General Information
XTHRIVE offers digital templates for social media, presentations, email marketing, resumes, business cards, logos, and more. All of our templates are available for immediate download upon purchase and are provided for personal and commercial use, unless otherwise stated.
2. Purchase and Subscription
By purchasing a subscription, you agree to pay the subscription fee according to the plan selected. We offer two types of subscriptions:
- Annual Subscription: Billed annually, can be canceled at any time, but access will remain until the end of the billing period.
- Lifetime Subscription: A one-time payment for perpetual access to our templates.
Access to the templates is granted immediately after payment, and your subscription will remain active based on the type of subscription you select.
3. Use of Templates
Upon purchasing our templates, you are granted a license to use the templates for both personal and commercial purposes. However, you may not resell, redistribute, or transfer the templates to others. You are not allowed to use the templates in any unlawful or harmful manner, and all rights to the templates remain with XTHRIVE.
4. Refund and Returns
Due to the digital nature of our products, all sales are final. We do not offer refunds or returns once a purchase has been completed. However, we offer support if you encounter any issues with the templates or need help using them.
For more details, please refer to our Refund and Returns Policy.
5. Customer Support
We are committed to providing you with the best experience and support. Our customer support team is available Monday to Friday from 9:00 AM to 5:00 PM (Central Time, USA), and Saturdays from 9:00 AM to 2:00 PM (Central Time, USA). Should you require assistance, please contact us through our designated support channels.
6. Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
7. Privacy and Data Protection
Your privacy is important to us. We collect and process your personal information only in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
8. Restrictions
You may not:
- Copy, modify, or reverse-engineer any templates provided by XTHRIVE.
- Use our templates to create unlawful, defamatory, or offensive content.
- Distribute our templates without proper authorization.
9. Modifications
XTHRIVE reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and your continued use of the site constitutes acceptance of those changes.
10. Limitation of Liability
To the fullest extent permitted by law, XTHRIVE is not responsible for any indirect, incidental, special, or consequential damages arising from your use of our products or services.
11. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which XTHRIVE operates. Any disputes arising out of or in connection with these terms will be resolved in accordance with the laws of that jurisdiction.
